Author: Editor
Personalising the insurance experience is not a new concept. In fact, insurers’ ability to understand their customers on an individual level has long been considered the panacea for the sector. Evolving technology, more sophisticated data analysis tools, and the emergence of artificial intelligent and robotic process automation are contributing to an enabling environment to fulfil this vital step in the insurance value chain. After all, by having an improved awareness of their customers’ actions and behaviours, insurers can deliver more frequent and high-value engagements. This is imperative if a satisfactory experience characterised by speed and convenience is to be delivered.…
Hollard has modernised its operations by partnering with SilverBridge and migrating its Exergy solution to Microsoft Azure as the independent insurer focuses on embracing emerging technologies to help position the business for a digital world. Previously, Hollard Botswana used an on-premise solution that ran independently from Hollard International. But as digitalisation is accelerating globally to encompass a wider share of the insurance value chain, Hollard Botswana identified the need to modernise its core systems. This would equip the insurer to not only scale more effectively, but also respond more easily to changing customer requirements. To this end, the Botswana business…
As the construction industry reopens under level 3 lockdown restrictions, the Construction Covid-19 Rapid Response Task Team (CC19RRTT) continues to lobby government for change that will facilitate the recovery of the embattled sector, despite the Covid-19 pandemic. This is according to Cox Yeats attorney and CC19RRTT representative Richard Hoal, speaking at an online roundtable discussion hosted by Databuild. Also on the panel were iProp marketing director and chairperson of the South African Property Owners Association (SAPOA) National Developers Forum Richard Bennet, Combined Flooring contracts director Jason Merrington, Kaygrant Technical Services business manager Andrew Farrow and Corobrik commercial director Musa Shangase.…
At the beginning of March few anticipated the significant impact the COVID-19 pandemic would have on the lives of all South Africans. As the gradual easing of the strict lockdown conditions approaches, thoughts turn to how companies will begin their recovery. Ian McAlister, GM of CRS Technologies, looks at what to expect. Friday, 1 May signifies the transition to Level 4 lockdown conditions which will result in several more industries resuming operations, albeit in a limited capacity. And while all the details around operational issues are still to be confirmed, expectations are that at least 1.5 million South Africans will…
This effective communications channel is on track to become i-mail or intelligent mail to suit the needs of multiple generations. With the range of digital communication channels now available, the question of whether or not e-mail will become obsolete is relevant – but ICT and digital professionals believe that email will always continue to serve as a fast, simple, efficient and accurate means of communication. Leading provider of end-to-end digital services and solutions Obsidian Systems believe statistics, like those depicted in the Radicati Group’s Email Statistics Report, 2018 – 2022, reflect the significance of email in today’s communication paradigm. Some…
The hospitality industry is gaining popularity for its readiness to adopt digital infrastructure and technology to enhance the customer experience. From integrated smart card technology right through to sophisticated security and access control solutions, businesses in this market have had to adapt to changing requirements of the modern traveller. This is where dormakaba has made its mark. As a leading provider of robust access control and security solutions dormakaba has come up with a formula that works for those who provide hospitality services: security and convenience with integrated access solutions. The formula continues to garner recognition and approval from hotels,…
While it does not seem likely at current progress, human-level AI by 2025 is not as far-fetched as some may believe and we are already on that journey. Major enterprises like Google, Apple, Microsoft, Facebook and Amazon are pumping billions into AI research, including neuroscience research. Good examples of major artificial intelligence labs conducting research include DeepMind, OpenAI, and Google Brain. Neuroscience is an evolving discipline and AI is an evolving technology. The exploits of Ray Kurzwell can be used to explain this. Kurzweil is known for stating that exponential progress is often underestimated, especially since it is difficult to…
Healthcare services, support and infrastructure is critical to the sustainability of societies the world over. Access control and security specialist dormakaba has developed a range of sliding door operator systems that is robust, effective, fully automated and designed to minimise human contact. dormakaba’s innovative ES 200 sliding door operator system significantly reduces the need for human touch and contact, and thereby helps to maintain the highest levels of hygiene. The ES 200 is equipped with the dormakaba PowerDrive technology which means it fulfils every demand imposed on operators in terms of adaptability to different door widths, door weight capacity and…
The Kubernetes open source container orchestration system has shown significant growth in recent years. More recently, this has been driven by the COVID-19 pandemic that has accelerated the business need for multi-cloud environments. It is here, in the space where workloads are moving to the cloud, where Kubernetes ensure accessibility and can support a distributed workforce. Use cases for Kubernetes have matured from pilot projects into full-blown customer-facing applications. Companies are now leveraging Kubernetes to modernise legacy applications, designing microservices-based applications (for example, apps performing specific calculations during month-ends), and other innovative projects. However, some technical users may feel that…
Leading Johannesburg-based e-commerce and software development specialist Syncrony Digital has proven its worth as a trusted premier online services partner for Stefanutti Stocks, South Africa’s leading construction group after a successful online platform upgrade and reconstruction of its client’s website. The Syncrony team proposed a solution that would easily relocate of Stefanutti Stocks’ website content onto a fresh new platform. Paige Rybko said, “The old site was clunky and difficult to navigate, many sections had duplicate content and in general, the structure was overly complicated. Therefore, the primary concerns revolved around simplifying user experience and refining the look and feel.…